Refund policy

TrendForge Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at storetrendforge@gmail.com. Please note that returns must be sent to the address provided upon approval. Do not send items back without first requesting a return.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items
Certain items cannot be returned, such as perishable goods, custom products, and personal care items. Sale items and gift cards are also non-returnable.

Exchanges
The fastest way to get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

EU 14-Day Cooling Off Period
If merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason.

Refunds
We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded to your original payment method within 10 business days. If more than 15 business days have passed since your return was approved, contact us at storetrendforge@gmail.com.